sirani
Newbie level 1

Hello
I am facing problem in my design which operates on 12 volts, the product is coming back from market after installation with the complaint that capacitors which are mainly on power output line of 3.3v are shorting. We have used 16v smd capacitors in package like 0402 and the pcb is 4 layers. We see that capacitors get shorted and when we replace them they start working. Can anyone suggest possible reason, we are not able to figure out the issue. Thanks in anticipation.
I am facing problem in my design which operates on 12 volts, the product is coming back from market after installation with the complaint that capacitors which are mainly on power output line of 3.3v are shorting. We have used 16v smd capacitors in package like 0402 and the pcb is 4 layers. We see that capacitors get shorted and when we replace them they start working. Can anyone suggest possible reason, we are not able to figure out the issue. Thanks in anticipation.