Hello!
First thing to solve your problem:
1. Say hello, say thank you at the end, say please if you ask something. That may help you to get
a reply.
2. Explain your problem in correct english. Not asking native level, I'm not native either. But if you
begin a sentence with a capital, finish with a period and insert a few newlines, I'm sure your explanation
will be clearer even to yourself. There is one old saying: a well explained problem is half resolved.
I have the impression you wrote everything without breathing.
You may consider attaching a drawing of what you did.
Dora.