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[MOVED] Please give me some advise? Microsoft Word crashes

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Charming Cherish

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I don't know why my Microsoft word document often appear some problems, when I opened it,it will be make my computer crash?So I must to close my computer and restart again.
 

tpetar

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Re: Please give me some advise?

Do you maybe have Eset Anti Virus software installed on that PC with Office protection enabled?
 

Charming Cherish

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Re: Please give me some advise?

Yes,just only with Microsoft Word.

- - - Updated - - -

I used to process the antivirus with my computer every day, it does not have any problems,I think it is OK.
 

tpetar

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Re: Please give me some advise?

You probably have 4 version of Eset.

Remove Eset and Office will work, reinstall Eset or install Eset 5.
 

Charming Cherish

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Re: Please give me some advise?

I will try it.

- - - Updated - - -

Yeah,I will do that.
 

tpetar

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Re: Please give me some advise?

Do steps from #5 You will solve Your problem 100% guaranteed.

Up today I have over 100 cases with this.

;-)
 

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