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  1. #1
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    Laptop RAM upgrade (new RAM doesn't work in RVS slot, but works in STD slot)

    Hello,

    I have a HP laptop (model: 15-ay013dx) with 6GB RAM installed in it. I wanted to upgrade it to 16GB. So, I bought two 8GB DDR4 RAMs. However, after I replaced both of the pre-installed RAMs on my laptop, it isn't starting up (CAPS lock blinks). But when I replaced one previous RAM with one of the new RAMs and kept another old RAM then it works.

    I noticed the RAM slots in my laptop have written over it STD in one slot and RVS in another slot. When I put one new RAM in the STD slot and an old RAM in the RVS slot only then it works.
    the
    But when I put two new RAMS in both slots then it doesn't work. Also when I put the old RAM in STD and new RAM in RVS slot, then it doesn't work either.

    Can anyone suggest me what to do in this regard? Or what might be the issue that it causing it.


    Thanks in advance,

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  2. #2
    Super Moderator
    Points: 53,715, Level: 56

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    Re: Laptop RAM upgrade (new RAM doesn't work in RVS slot, but works in STD slot)

    There are limits of maximum RAM which can be recognized, depending on your hardware and your version of Windows. Sometimes you can change it in the BIOS options, or by running MSCONFIG.



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