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hfss - encounter problem need to close

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spide

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HI,
Recently i have installed hfss ver11 and ver12, both having the same problem when i try to open any hfss project file.
hfss has encounter problem and need to close.
Can anyone provide info regarding the above issue.

Thank You.
 

Sounds like it would be best if you completely uninstall both versions of HFSS. Once uninstalled, go and delete the registry keys associated with HFSS and this should resolve this issue once you do a fresh reinstall. The root address for the keys are HKEY_CURRENT_USER -> Software -> Ansoft -> HFSS

Have Fun!
:O) Also, be very careful in the registry...you do not want to delete the wrong things ;)
 

Assalamu Alaikom,
I found a file accompanied with hfss source,it may help uou
"General
-------
1) ANSft00089261: It is possible to encounter a desktop crash when a user selects
the 'Families' tab in a report setup. This is only a problem on Windows, and it
can occur when mfc80.dll has been upgraded to a newer version. Microsoft has made
a hotfix available at the following website, http://support.microsoft.com/kb/961894."

download the fix from microsoft website and try it
 

i have try all the suggestions, but the problem remain.i'm currently using window XP pro.
 

check that you have the correct license and/or working fix.
 

having same problems. Could anyone say how to solve please??
 

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